Ask your jewellery business in plain words
Valenza Assistant
Answers from your own records
August delivery report is ready
Deliveries by party, status and value — cancelled excluded.
Export to ExcelIllustration
Private to your company
Ask in plain language
On your phone too
What it does
An employee who has read every record
Answers questions
Builds reports
Asks what it needs
Same data as the owner dashboard
Knows every branch
Shows its working
How it feels
You ask the way you would ask a person
“How much did each branch sell today, and how much old gold came in?”
Sales and old gold exchange by branch for the day, from the bills themselves.
“Which girvi loans have gone past their due date?”
The overdue girvi accounts, with the customer, the pledged weight and what is outstanding.
“Make me a delivery report for August.”
It asks which parties and whether to include cancelled deliveries, then builds the report.
“Which refining batches lost more than tolerance this month?”
The batches that breached tolerance, and by how much.
Illustrations of the kind of questions it answers.
Why it matters
The four ways answers get lost
The answer exists in the system, but nobody knows which screen it is on.
Ask the question instead of hunting for the screen. The assistant knows where the data lives.
Reports take a person half a day to assemble by hand.
The same report is assembled on request, from the same live records.
A question at 10 pm waits until someone is back at a desk.
The assistant is on the phone as well, so the answer does not wait for office hours.
Business questions get answered from memory and guesswork.
Every answer is traced to the records it came from, so it can be checked.
| What you get | Valenza Assistant | Hunting through screens | Asking a staff member | Generic AI chatbot |
|---|---|---|---|---|
| Answers from your own live records | ||||
| Answer in seconds, in plain words | ||||
| Available at 10 pm on the phone | ||||
| Names the records behind the answer | ||||
| Respects role and branch permissions | ||||
| Builds the report you asked for |
A general comparison of ways of getting answers, not of any named product.
Built on your records
Only as good as the data — and yours is already here
- Your own AI API key — you pay the provider directly for usage
- Valenza connects, tests and supports the integration
- No data exports, no separate BI tool to maintain
Retail
Refinery
Delivery
FAQ
Questions about the AI assistant
What is the Valenza AI assistant for jewellers?+
A private assistant inside Valenza that answers questions and builds reports from your own records — sales, stock, girvi, schemes and customers in Valenza Retail, batches in Valenza Refinery and handovers in Valenza Secure Delivery — when you ask in plain words.
Which AI does it use, and who pays for it?+
It runs on your own AI API account with the provider. You pay the provider directly for your usage; Valenza connects the key, tests it and supports it.
Can the AI assistant see other businesses' data?+
No. It reads only your company's own Valenza records, and a user only gets answers from the screens and branch their role allows.
Does it work on mobile?+
Yes. The same assistant works on the desktop and in the owner mobile view, so you can ask about today's sale, pending orders or overdue loans from anywhere.
What happens if my question is not clear?+
It asks you what it still needs — which period, which branch, which party, whether to include cancelled entries — before it answers or builds a report.
Can it make reports I can export to Excel?+
Yes. Reports it builds come with the figures, breakdowns and date range you asked for, ready to export to a formatted workbook or print.
Does the assistant replace the reports in Valenza?+
No. The standard reports — sale, day close, purchase, sale return, stock analytics, salesperson and profit — are all still there. The assistant is a faster way to get an answer or a one-off report without finding the right screen.
Do I need the assistant to use Valenza Retail?+
No. Billing, stock, HUID, girvi, schemes, accounts and GST work without it. The assistant is switched on when you connect your own AI key.
Ask it about your own business
In a demo we will connect the assistant to sample records and ask the questions you ask every day.